Delivery Information
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays may be processed on the next business day.
Shipping Methods and Timelines
- Standard Shipping: Delivery takes 3-7 business days. Remote areas may require additional transit time.
- Expedited Shipping: Faster delivery options are available at checkout, with delivery times varying based on the shipping carrier and service level.
- Next Working Day Deliver: Available for orders placed before 1 PM, Monday to Friday.
- Saturday Delivery: Available for orders placed before 1 PM on Friday, with an additional fee of £7.95.
Shipping Rates
Shipping rates are calculated based on the weight of your order, destination, and chosen shipping method. You can view the shipping cost at checkout before completing your purchase.
Order Tracking
Once your order is shipped, you'll receive a shipping confirmation email with tracking information to monitor your package's delivery status online.
Delivery Areas
We deliver to various locations, but some areas may have specific delivery times or restrictions, such as:
- UK: Next working day delivery available for orders over £100, with a £4.95 delivery fee for orders under £100.
- International: Shipping rates and delivery times vary depending on the destination. Some international orders may incur additional duties, taxes, or VAT charges upon delivery.
Changing Delivery Details
- Changing Delivery Date: You can change your delivery date after placing an order by using the delivery confirmation courier tracking link or emailing our customer support team.
- Changing Delivery Address: Please ensure your shipping address is accurate and complete. Contact us as soon as possible if you need to update your address.